What to do in case of fraudulent credit card transactions?


#1

A fraudulent transaction happened on my credit card today which I reported to the Bank immediately. I wanted to lodge a FIR for this, but the bank is advising me not to do it as they will investigate and resolve at their end. Please suggest if I need to go for a FIR immediately or I should wait for the bank to resolve this?


#2

Get acknowledgement from the bank for the same in writing or email that they will investigate and solve. Or else file a FIR with the nearest police station.